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Financial Aid Adviser

Posting Details

Posting Details

Position Title Financial Aid Adviser
Position Number 989439
Requisition No. S00716
Salary Range/Pay Rate Salary Commensurate with Education and Experience
Position Notes

Compensation commensurate with education and experience. For more information on Oakland University’s salary structure and fringe benefits, please go to our website at http://www.oakland.edu/uhr/benefits

Employee Group/Grade AP Band M
Job Category Administrative-Professional
Work Schedule FT/Reg (40 hours)
Shift/Days

This is a full-time position. Occasional evening and weekend hours required.
First consideration will be given to those who apply by August 3, 2017.

Pay Schedule Month
Number of Hrs./Wk. 40

Position Information

Position Information

Minimum Qualifications

Bachelor’s Degree preferably in Business or related field, or an equivalent combination of education and/or experience. Minimum one year experience in financial aid advising and processing in a university or college setting is required. Strong working knowledge of current financial aid programs. Strong technical skills especially in software related to student databases. Effective customer service skills. Excellent organizational, time management and analytical skills. Excellent oral and written communication skills. Ability to communicate effectively with a diverse population of students, parents and staff.

Desired Qualifications

Master’s Degree.

All Qualifications

Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.

Additional Qualifications
Position Purpose

Advise and assist students, potential students and families with financial aid and student account inquiries; process financial aid applications, including budgeting, packaging of awards, revising awards, verification and resolving conflicting information; provide customer service through walk-in, telephone, e-mail and written communication inquiries.

Job Open Date 07/20/2017
Job Close Date

Position Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a member of the Oakland University Administrative-Professional Group?
    • Yes
    • No
    • No Response
  2. * Describe your experience working in a customer service environment.

    (Open Ended Question)

  3. * Describe your communication experience in high paced, demanding situations.

    (Open Ended Question)

  4. * Describe your problem solving experience.

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents