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IT Support Specialist II

Posting Details

Posting Details

Position Title IT Support Specialist II
Position Number 989252
Requisition No. S00750
Salary Range/Pay Rate Salary commensurate with education and experience.
Position Notes

Compensation commensurate with education and experience. For more information on Oakland University’s salary structure and fringe benefits, please go to our website at

Employee Group/Grade AP Band P
Job Category Administrative-Professional
Work Schedule FT/Reg (40 hours)

This is a full-time position.
Some evenings and weekends as needed.
First consideration will be given to those who apply by September 7, 2017.

Pay Schedule Month
Number of Hrs./Wk. 40

Position Information

Position Information

Minimum Qualifications

Bachelor’s degree in Computer Science or Management Information Systems or an equivalent combination of education and/or experience. Minimum of two-year’s experience installing and maintaining computer hardware and peripherals. Minimum of one year of experience in database (Oracle and MS Access). Minimum of one year of business operation software. Knowledge of office applications such as Microsoft Office Suite. Excellent organizational and analytical skills. Excellent oral and written communication skills. Ability to communicate effectively with others. Ability to provide IT support to upper level administrative offices within the Division of Academic Affairs in a professional and expedient manner. Michigan vehicle operators license, and a driving record acceptable for coverage by the university insurance carrier.

Desired Qualifications
All Qualifications

Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.

Additional Qualifications
Position Purpose

Provide and coordinate IT support to the Academic Affairs’ offices including: The Office of Research Administration; Biomedical Research Support Facility; Academic Human Resources; Academic Continuing Education/Special Programs; Center for Excellence in Teaching and Learning; International Students and Scholars Office; the Office of the Provost and others as assigned. Work with department heads to evaluate the IT needs and implement solutions. Manage and coordinate the service response to all classroom support requests. Assist in the management and coordination of training for student employees. Provide auxiliary technical support to the Classroom Support and Instructional Technical Services team associated with classroom, event and department needs. Research and evaluate emerging technologies and make recommendations.

Job Open Date 08/23/2017
Job Close Date

Position Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a member of the Oakland University Administrative-Professional Group?
    • Yes
    • No
    • No Response

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents